Privacy Policy
Effective Date: October 22, 2024
Company: Aerial Inspections, LLC
Website: https://inspectfromabove.com
1. Introduction
Aerial Inspections, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, online forms, and services. This Privacy Policy explains how we collect, use, and protect your information, and your rights regarding that information.
By using inspectfromabove.com, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide better service, respond to inquiries, and manage business relationships. The types of information we may collect include:
a. Information You Provide Directly
- Name, email address, phone number, and business name
- Property addresses and inspection details
- Payment and billing information (processed securely via third-party payment processors)
- Messages or inquiries sent through our contact forms
b. Information Collected Automatically
- Browser type, IP address, and device information
- Pages visited, time spent, and referring URLs
- Cookies and analytics data (via Google Analytics or similar tools)
c. Drone Data and Media
- Photos, videos, or sensor data collected during inspections
- GPS metadata and timestamps associated with imagery
This data is collected only for legitimate operational, documentation, and insurance-related purposes.
3. How We Use Your Information
We use your information to:
- Schedule and perform inspections
- Deliver reports, photos, and videos securely
- Maintain accurate records for insurance, tax, or regulatory compliance
- Improve website functionality and customer experience
- Communicate about services, promotions, or important updates
- Support casualty loss claims, depreciation documentation, and disaster recovery
4. Legal Basis for Processing
We process data based on:
- Contractual necessity: To fulfill inspection agreements or service orders
- Legitimate interest: For safety documentation, tax substantiation, or insurance compliance
- Legal obligation: To meet local, state, or federal regulations
- Consent: For optional communications or marketing
5. Data Sharing and Disclosure
We do not sell your personal information.
We may share data only when necessary:
- With trusted service providers (payment processors, hosting, analytics)
- With insurance companies or CPAs, at your request, for documentation purposes
- To comply with legal or regulatory requirements
- To protect our rights, safety, and property, or those of others
All third-party partners are contractually bound to protect your data.
6. Data Retention
We retain inspection and client data as long as required for:
- Tax documentation or business audit trails
- Insurance and property depreciation tracking
- Contractual obligations
When data is no longer needed, it is securely deleted or anonymized.
7. Cookies and Tracking
Our website uses cookies for:
- Site analytics and performance
- Form autofill and session security
You may disable cookies in your browser settings, but some features may not function properly.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request a copy of your data or limit its use
Requests can be made by contacting us at privacy@inspectfromabove.com.
9. Data Security
We implement technical and organizational safeguards, including:
- SSL encryption on all web traffic
- Secure off-site data storage
- Access controls for sensitive inspection data
While we take every precaution, no system is 100% secure. You acknowledge these inherent risks when sharing data online.
10. Children’s Privacy
Our services are intended for business and property owners aged 18 and over. We do not knowingly collect data from children.
11. Policy Updates
We may update this Privacy Policy to reflect legal, technical, or business changes. Updates will be posted with a revised “Effective Date.”
12. Contact Us
For questions, data requests, or privacy concerns, contact:
Aerial Inspections, LLC
Email: privacy@inspectfromabove.com
Website: https://inspectfromabove.com
Address: 2735 Harrison Ave. NW. Canton Ohio 44709